Common Giving Questions

Common Giving Questions

Ask away…

Do we need to have your email address on file in the church office?

Yes, we need your email address on file so that you can register and log in to online giving. If you are unable to log in, please call us at 501-624-3345 and give us your email address so that you can take advantage of online giving.

Is online giving secure?

Yes, all account information you enter is secure.

Are there any hidden charges or fees?

No. You select the dollar amount for your gift. That is the dollar amount that will be recognized as your donation. No costs or fees.

What is a contribution schedule?

This is similar to a subscription. You can choose how often you would like an automatic donation to be made – one-time, weekly, every two weeks or monthly.

Why do I have to set up an account and password?

Setting up an account with a password allows you to enter the secure area for your transaction. Once your account and password are established, all of your personal information (including account numbers) are safe and protected.

Can I designate my gift to a particular department or ministry?

Yes, you can! Right now we are setup to receive gifts for the overall budget, the “All In” giving campaign, and our 3 mission offerings throughout the year; Dixie Jackson, Lottie Moon, and Annie Armstrong.

When is the contribution charged to my checking account or credit card?

Transactions usually take 2-3 business days, so contributions scheduled on Friday through Sunday may not show up on your account until early the following week.

What if I want to change my online giving or stop it?

At any time you can log into the system with your account name and password and make changes. From the online giving window, scroll down to the contribution schedule.

If I sign up to give online are you going to email me all the time?

No! We will only email you to thank you for your contribution with a receipt.

Who do I talk to if I have more questions?

Call 501-624-3345 or email info@firsthotsprings.com and we will be happy to answer any questions you have.